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FAQs

Irish Water will announce details of payment options in due course, as agreed with the CER, which has powers of direction over Irish Water to produce codes of practice relating to performance standards, customer billing, payment methods, Irish Water communication to customers and customer complaints.
It is expected that, similar to payment systems for the other utility services, there will be a range of flexible payment options available for customers of Irish Water.
Irish Water has signalled its intention to introduce a range of payment options for customers, including an easy payment option for customers who wish to make regular payments of not less than €10 per transaction.
 

New wastewater treatment systems should be a minimum of 3 Meters to site boundary and 10 meters to water
 

No, grants for improvements to septic tanks are not generally available. There is a grant available if the County Council have inspected your septic tank, have found a problem with it and issued you an Advisory Notice. (Please contact Tipperary County Council for more information).
However, you may qualify for tax relief on these works under the Home Renovation Incentive scheme.
Contact the Citizens Information or the Revenue Office for more information.
 

This is a health risk particularly to children and domestic pets who may play in who may access this area. First of all you should arrange to have your system de-sludged. Then seek advice from a trained specialist in the area of domestic systems. You should treat the matter as requiring urgent remedial action.
 

In general septic tanks should be emptied every one to two years, but this will depend on the age of the system and the number of people using it. Inspect your tank; if the sludge or scum volume is greater than 30% or are close to the inlet and outlets of the tank it should be emptied. If you have a secondary treatment system with a pump or other mechanical device refer to the manufacturers guidelines; some of these systems require high levels of desludging and maintenance.
 

Yes. If you are not connected to a public sewer and you have running water in your house you must register, whether you can locate the system or not. You can register on-line at www.protectourwater.ie or fill out an application form (these forms should be available at the CSD. The application fee is €50. You will not be eligible for a grant if the system was not registered before 01st February 2013.
 

No. Septic tank wastes contain high levels of bacteria and other potential disease-causing organisms. They should only be handled by contractors with the correct equipment and facilities for their safe treatment and/ or disposal. A contractor emptying septic tanks is required to hold a waste collection permit. Householders are obliged to check in advance that the contractors they use have the required permits.
 

Yes but only his own septic tank and he must comply with Use of Sewage Sludge in Agriculture Regulations. (Restrictions on grazing and loading rates)
 

Septic tanks prior to the 1990's may not be built to current standards and performance should be checked. You should check tank structure, provide access points for maintenance and de-sludging, replace soak-pits and pipes to drains (if present) with a properly designed percolation area exclude roof and yard water from the system. Consult a trained specialist in the area of domestic systems if necessary or in doubt.