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Tipperary County Council Civic Offices, Clonmel | Civic Offices, Nenagh, Co. Tipperary
Tipperary County Council Civic Offices, Clonmel | Civic Offices, Nenagh, Co. Tipperary
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Boil Water Notice remains in place for customers supplied by the Borrisokane Public Water Supply

Irish Water and Tipperary County Council wish to remind customers that a Boil Water Notice affecting approximately 1,752 customers served by the Borrisokane Public Water Supply remains in place until further notice.

The Boil Water Notice was issued, in consultation with the HSE, following the detection of cryptosporidium during sampling of the water supply. As a precautionary measure, in order to protect public health, people in the area are advised to continue to boil their water before use for drinking, cooking or brushing teeth until further notice (see boil water notice information below).

Further testing carried out in recent days has again detected the presence of cryptosporidium in the water supply. As a consequence, it is necessary to keep the Boil Water Notice in place until the completion of remedial actions at the treatment plant. This will involve the installation of an Ultraviolet (UV) treatment system to disinfect the water. Irish Water and Tipperary County Council have begun the process of designing and procuring this new system and are progressing this as a matter of priority. It is expected to take a number of months before the new system is fully operational, with an estimated completion date of the fourth quarter of this year.

Duane O'Brien, Operations Lead with Irish Water, said “We understand the inconvenience that a Boil Water Notice causes and would like to assure the local community that we are working hard to progress this essential upgrade work and restore a safe and secure water supply as soon as possible. Our priority is to safeguard public health and any decision to lift the notice will be taken, in consultation with the HSE, once we are confident that it is safe to do so. In the meantime we will continue to provide regular progress updates to our customers in the area."

Irish Water continues to work with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing. Unboiled water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Supply and Service Updates section of our website and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on the Boil Water Notice section of Irish Water website www.water.ie
Boil Water Notice advice
Water must be boiled for:

Drinking
Drinks made with water
Preparation of salads and similar foods, which are not cooked prior to eating
Brushing of teeth
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
Caution should be taken when bathing children to ensure that they do not swallow the bathing water
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Wednesday, 21 April, 2021 - 15:45 to Friday, 30 April, 2021 - 15:45
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