People can identify leakage by performing a meter reading before and after a period when the house is unoccupied and no appliance requiring water is in use.
This can be done by lifting the lid of the meter, noting the reading, and checking it again after returning.
In addition people can regularly check their water meter readings so see how many cubic metres (1 cubic meter equals 1,000 litres) have been used.
The average water usage per person in Ireland is estimated at 145 litres per day).
FAQs
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Admission: Free
Workshops: Booking is required on all workshops
Workshops: €3 - €10
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Lecture Series: €5 incl. tea coffee & treat (in person)
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Opening Hours
Days Open: Tuesday - Saturday
Time: 10am - 1pm & 2pm – 4pm
Pre Booked Sensory Hour: 10am - 11am daily
Closed Sundays, Mondays and Bank Holidays
Households can contact Irish Water’s customer contact centre (Ph: 1890 278 278), which will provide an indicative timetable for when meters will be installed in a certain area.
This average figure has been calculated on the basis of the projected operational and capital costs of Irish water based on a high level model and various CSO data. The CER will be reviewing Irish Water costs in detail to ensure that only efficiently incurred expenditure is passed on to customers.
The Minister intends issuing a direction to the CER requiring it to ensure provision for retrospective adjustment of charges, i.e. a household’s charges will be adjusted if assessed bills are higher, and above a certain threshold, than metered usage shows they should have been.
The Minister for the Environment, Community and Local Government has stated that the circa €537 million per annum in Government subvention of Irish Water in 2015 and 2016 will be conditional on the average water charge for households being €240 per year, subject to final assessment by the Commission for Energy Regulation.
While water charges will be based on usage with no free allowance in a second home – where they are not permanently occupied a minimum charge may be applied. This will be considered by the CER. Therefore, any water usage in non-primary residences will be charged.
People with high water usage for certain medical conditions will have their bills capped at the relevant assessed charge.
The absence of a standing charge for domestic customers will benefit smaller households, who can then manage their usage, and the free allowance for children will benefit families.
Irish Water’s water charges plan will have to take account of the quality of services provided to customers, including circumstances where services are reduced or restricted (e.g. due to boil water notices).
Each household will receive a free allowance of 30,000 litres of supplied water (and a corresponding amount of waste water) a year per primary residence. In addition, households will receive an additional free allowance for every child under 18 (aligned with entitlement to child benefit) to cover a child’s normal consumption of water supplied and waste water treated (this will be up to 38,000 litres per annum - the level of consumption underpinning this allowance to be verified from actual metering data); effectively, water charges will only apply to adults.
This means for a family of 2 adults and 2 young children, using about 190,000 litres of water, the free
allowance will be 106,000 litres - more than 50% of their usage.
The Minister for the Environment, Community and Local Government will issue a direction to the CER, following consultation with the Minister for Health, the HSE and Irish Water on qualifying conditions, which will for example include people using home kidney dialysis.
