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Water and Waste Water Charges FAQs

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What other affordability measures for water charges are being provided apart from the free allowance?

People with high water usage for certain medical conditions will have their bills capped at the relevant assessed charge.

The absence of a standing charge for domestic customers will benefit smaller households, who can then manage their usage, and the free allowance for children will benefit families.

Irish Water’s water charges plan will have to take account of the quality of services provided to customers, including circumstances where services are reduced or restricted (e.g. due to boil water notices).