Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may provide grants to older people who own their own home for repairs or improvement works to make their privately owned home more suitable to their needs.
Local authorities may provide grants to those who own their own home to buy and install grab rails, level access showers, access ramps and stair lifts.
Local authorities, together with other stakeholders, may run an affordable music education programme for children and young people including participation in choirs and ensembles, as part of the national Music Generation initiative.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.