You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities, together with other stakeholders, manage public health and safety by regularly inspecting local authority buildings and work activities, investigating accidents and incidents and taking appropriate action.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.
Local authorities publish reports to provide details of how they comply with the Public Spending Code to maintain proper standards and get value for money where public money is being spent or invested.
Local authorities maintain a public register which provides details of financial and other interests disclosed by councillors and relevant council employees to uphold standards of integrity, conduct and concern for the public interest.