Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may monitor economic performance indicators. These indicators include employment, enterprise, investment, housing, consumer behaviour and commercial property to benchmark their progress against local and national policy targets.
Local authorities prepare guidelines for property owners and occupiers on fire safety standards including identifying fire safety precautions, maintaining training records and inspecting fire safety active systems and first aid equipment.
Local authorities publish a disclosures log to provide details of all non personal Freedom of Information requests they receive and the decision in response to these requests.
Local Community Development Committees may provide financial support to community and voluntary groups to raise awareness of and improve health issues such as obesity, smoking, alcohol and drug misuse, increase public participation in physical activity and address health inequality.