You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may provide support to groups of local residents and landowners for the restoration of non public local roads serving their properties. Residents and landowners must pay a community contribution to the restoration works.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.
Local authorities operate and manage projects to improve road networks such as road construction, restoration, reinstatement, realignment, resurfacing and safety improvements.