Local authorities maintain a public register of building control activities such as Commencement Notices, 7-Day Notices, Certificates of Compliance on Completion, Disability Access Certificates and Fire Safety Certificates.
Local authorities provide up to date information to the public about services, activities and events through various media channels including websites, social media platforms, radio, press releases, and alert services.
Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.