Local authorities may run initiatives to support accessible and inclusive services for older people in housing, transport, social participation and inclusion, communication and information, community safety and health and wellbeing.
Local authorities may run initiatives for older people to help them access and take part in the arts as artists, audience members, critics and arts workers.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.