Local authorities may run initiatives to support accessible and inclusive services for older people in housing, transport, social participation and inclusion, communication and information, community safety and health and wellbeing.
Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.