You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities may set up and support forums (groups) to work with and give a voice to migrant communities working towards achieving social inclusion, integration and participation in the local authority's decision making process.
Local authorities, together with other agencies, support interagency groups to coordinate and improve the delivery of services to members of the traveller community.