Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities run fire station open days and visit schools to raise awareness of the fire and emergency service. These visits also educate pupils about fire safety and prevention in their homes, schools and community.
Local authorities run public awareness campaigns on the use of smoke alarms, preparing escape route plans and the safe use of electrical equipment to prevent fires.
Local authorities, together with the Northern Ireland Fire and Rescue Service, run themed events during National Fire Safety Week. The events aim to raise awareness about fire safety and prevention in the home and community.
Local authorities, together with Fáilte Ireland, may provide financial support to business and community groups to support events and festivals in culture, food, sports and activity based tourism to attract visitors.