You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities run fire station open days and visit schools to raise awareness of the fire and emergency service. These visits also educate pupils about fire safety and prevention in their homes, schools and community.
Local authorities run public awareness campaigns on the use of smoke alarms, preparing escape route plans and the safe use of electrical equipment to prevent fires.
Local authorities, together with the Northern Ireland Fire and Rescue Service, run themed events during National Fire Safety Week. The events aim to raise awareness about fire safety and prevention in the home and community.
Local authorities, together with Irish Water Safety, may run lifesaver training courses, beach lifeguard academies, and safe swimming and boating campaigns to promote water safety on public beaches, lakes and waterways.