Local authorities may set up and support forums (groups) to work with and give a voice to migrant communities working towards achieving social inclusion, integration and participation in the local authority's decision making process.
Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.
Local authorities, together with other agencies, support interagency groups to coordinate and improve the delivery of services to members of the traveller community.