Local authorities publish byelaws which outline the rules that apply to cemeteries, parking, speed limits, casual trading, the control of dogs and horses, and other service areas.
Local authorities publish monthly and quarterly updates from their chief executives on activities, progress and statistics in each local authority service area.
Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.
Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.