You can send a request to the local authority for access to environmental information such as air, noise and water quality reports, and policies and plans on environmental protection measures.
Local authorities may offer choice to approved housing and transfer applicants in selecting a new home. Applicants can express an interest in houses which are advertised.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.